Helleborus orientalis plant in flower
www.cottage-garden-plants.co.uk

Boxtrees Nursery

£4.25 carriage to UK addresses. 15 delivery to Europe.
5% discount on orders over 50. 10% off purchases above 100.
Plants usually sent within two working days. Tel. 01359 250507 any time.

The former bishop's palace garden in Castres in France www.boxtrees.com       
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Frequently Asked Questions

1. When is the best time to plant?
2. Where do you send plants to?
3. What payment methods do you accept?
4. When can I expect delivery?
5. Do you produce a catalogue?
6. What happens if there is a problem?
7. How does the internal site search work?

1. When is the best time to plant?

Our plants can be planted straight away when delivered. Spring and Autumn are the traditional planting times for most hardy perennials, but container grown plants can be planted at any time of year. If the weather is very wet or the ground is frozen, then then plants can be kept in the pots until conditions improve.

2. Where do you send plants to?

We will dispatch plants to anywhere in Europe. If you would like delivery to anywhere outside Europe, please enquire about the cost and your local import regulations.

3. What payment methods do you accept?

We accept credit cards (by telephone or via the internet), cheques, postal orders, cash or paypal payments (to bill@boxtrees.com).

4. When can I expect delivery?

Usually within 1 to 5 working days of payment. If you would like us to 'aim' for delivery on a particular date (eg by sending your plants on an overnight service the day before), please let us know.

Orders are generally dispatched within 2 working days of payment.

5. Do you produce a catalogue?

There is a printable version of our current availability list on this website. Please feel free to use the catalogue numbers for enquiries and orders.

6. What happens if there is a problem?

If there are any problems, please email or telephone 01359 250507.

You can return your plants and claim a refund if you so wish.

7. How does the internal site search work?

The internal site search is designed to help find particular plants or any other items on the site. Typical searches would be for 'geranium', 'michaelmas daisy', 'postage', 'esther read' and so on.

Searching works best if words such as 'and', 'or' and 'with' are omitted. This is because all the words on each page are indexed for searching. So a search phrase including 'and' would just tend to rank pages containing lots of 'and's' highly.

There is a built-in spelling corrector, which will automatically change any words it thinks are misspellings of words in its dictionary.

Any comments about how this feature, or any other parts of this web site, could be improved would be much appreciated.

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Testimonials:-

Many thanks, excellent plant arrived in good condition, will shop with you again, Regards Graham (Banbury)

The Gunnera arrived safely today. Thank you for your careful packing, fast friendly service and great quality plant. Three days from seeing it on the internet to it growing in the garden has got to be a record! Lorraine (Leicester)

Home Cultivation Catalogue Payment Delivery FAQ Contact Links Returns
This site is part of Boxtrees Nursery Ltd, Walnut Tree Cottage, The Street, Wattisfield, Diss IP22 1NS
Tel: 01359 250507  Mobile: 07813 894146  Email: bill@boxtrees.com  All text and images © Boxtrees Nursery